Welcome to Rollholllingerie

Refunds

14-Day Return Policy (from date of receipt)

Roll Holl Lingerie values your satisfaction. If you are not happy with your purchase, simply return your items for a refund or exchange. A refund will be issued with fewer shipping fees. Returned items must be in their original condition and original packaging with tags and sanitary protection intact (NO EXCEPTIONS). Shoes must be in the original box & the box may not be used as the shipping box.  Please ensure that you wear undergarments when trying on swimwear. We reserve the right to refuse returns on items that have been worn, soiled, laundered, or altered in any way. Complete sets must be returned or the item will not be accepted. Damaged or defective items must be reported within 10 days from the date of receipt. We also reserve the right to refuse service to anyone who, in our opinion, makes excessive returns and exchanges. Clearance items may only be exchanged. Items received after the 14-day period or in a condition that is not compliant with our return policy will be shipped back at the customer’s expense or we will charge 20% against the refund.

Procedure for Returns

Click here for the Return Form. Do not ship to the address on the return form. Please complete the form and include it with the item(s) you are returning. Use the original (or similar) box. We strongly recommend that you insure your return package, as we cannot be held responsible for lost packages. All refunds are issued in the original form of payment. Refunds are issued within 30 days of receipt of the original returned merchandise. A confirmation e-mail will be sent to you once the refund is processed. Please allow sufficient time for the credit to appear on your account statement. Shipping charges are non-refundable.

01

Icon

Free Shipping

We free Shipping on all orders over $49 on the world

02

Icon

Fast Delivery

You will receive your orders in less than 3 days

03

Icon

24/7 customer service

We have a support department professional and friendly